AEG Announces Ticket Refund Policy; Possible Ticketmaster Investigation

Pay very close attention. The New York Times is now reporting on the Ticketmaster policy change for ticket refunds. AEG has also taken action. Now there is a very small window to request refunds from AEG. From this article:

"AEG Presents, Live Nation’s biggest rival, plans to start a 30-day window on May 1 for fans to request refunds for shows that have been rescheduled. After May 1, they will get 30 days from the time new dates are announced."

The New York Times article also outlines concerns from a state lawmaker in New York about Ticketmaster. The lawmaker is asking the New York attorney general to investigate. Read the entire article below.

A New York lawmaker expressed concern about consumer accusations that Ticketmaster had changed its refund policy in the midst of the pandemic, and asked the state attorney general to open a formal investigation into the company https://t.co/9SncSWSdNb

— The New York Times (@nytimes) April 17, 2020

Comments

[Him]

AEG is doing the right thing, even if it is a limited sort of thing. Perhaps that will motivate Ticketmaster to course-correct. Bad publicity is not good (despite what some cliches say). That said, when you are the monolith and others are far below you, you can absorb an awful lot of bad press before you mend your ways.

It's simple really. Money for a show that didn't happen and might not happen or happen at a time that is convenient for you = refund. Again, I have no pity for TM, aside from those who work for them and might lose jobs given everything happening right now.

[Gary]

Pretty sure the honcho's at Ticketmaster could live quite comfortably for eternity just off of all the bogus, random "upcharges" they nail onto every ticket sold. They should wear freaking Pirate hats and have a parrot on their shoulders for what they get away with. Lol